Contact us
Questions about training, billing, or getting started? Reach out and we'll respond within one business day.
Reach our team by phone, email, or the form — whichever works best for your workflow.
Whether you're rolling out operator training, setting up assessor workflows, or need help with billing — our team understands concrete pump operations and can point you in the right direction.
Office
1200 Harbour Avenue, Suite 400 Vancouver, BC V6Z 2R9 Canada
Business hours
Monday – Friday, 8:00 AM – 5:00 PM PT
Phone
Fill out the form and our team will get back to you shortly.
Visit us
How we can help
Not sure where to start? Pick the topic closest to your question when you send a message.
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Questions about CCPO-aligned modules, operator assignments, and certification renewals.
Help choosing a plan, upgrading seats, or understanding annual Stripe billing.
Guidance on company onboarding, role-based access, and multi-site configuration.
Support for field checklists, photo evidence, offline sync, and sign-off processes.
Connecting PumpSafer to your HR stack, LMS, or custom reporting tools via API.
Training providers, equipment dealers, and industry partners interested in collaboration.
FAQ
Quick answers to questions we hear most often from safety and operations teams.
We aim to respond to all inquiries within one business day.
Yes. Tell us your operator count and number of sites in your message, or visit our pricing page to compare plans.
Business and Enterprise plans include guided onboarding. We help configure roles, assign initial courses, and set up assessor checklists.
All plans include email support. Business and Enterprise plans add priority response and dedicated success check-ins.
Ready to get started?
Create your workspace, choose a plan, and give your team access to training, assessments, and compliance reporting.
